Discreet, certified crime scene and biohazard cleanup across North Carolina — unmarked vehicles, compassionate technicians, and in most cases $0 out of pocket since we bill your insurance directly.
Trauma cleanup in North Carolina has its own rules. There are state and county waste regulations, scene-release procedures, and an insurance process most families have never dealt with before. Here's what actually shapes this work in our state, and why picking the right company matters before anyone steps inside.
Insurance, Billing and the $0 Out-of-Pocket Reality: Most North Carolina homeowners and renters policies cover biohazard remediation after a sudden event like a death, a crime, or a suicide. In most cases, Integrity bills the insurance carrier directly. The family never fronts the cost, and the only possible expense is the policy deductible. Getting there depends on documentation. Adjusters want photographs, an itemized scope of work, waste manifests and a clear explanation of why each material had to be removed. Companies that skip those steps leave families holding unpaid invoices. We handle the claim from the first call and talk with your adjuster for you. If something isn't covered, such as a hoarding situation without a sudden-loss trigger, we tell you up front and walk you through financing. And since NC summers can speed up decomposition in undiscovered cases, we try to get both the claim and the cleanup moving within hours, not days.
Regulations, Medical Waste and Scene Release: Biohazard remediation here sits under several layers of rules. Federal OSHA standard 29 CFR 1910.1030 governs how technicians are protected from bloodborne pathogens. On top of that, North Carolina's health and environmental regulations control how regulated medical waste is packaged, manifested, transported and disposed of. Counties add their own requirements, and those differ between Mecklenburg, Wake, Buncombe and New Hanover. Before any cleanup can start, law enforcement or the medical examiner usually has to release the scene. We coordinate that handoff directly with investigators, so we don't enter early and you don't have to keep calling the detective. Every load of contaminated material leaves with paperwork showing where it went. That record protects you, your insurance claim, and the next person who lives in the home.
Property Types, Landlords and Shared Buildings: North Carolina's housing runs from single-family homes in Cary and Concord to student rentals in Greenville and Durham and multi-family and condo buildings in uptown Charlotte and downtown Raleigh. The property type changes the plan. In a shared building, we may need access approval from an HOA or property manager. We schedule around neighbors, keep containment inside the affected unit, and decontaminate shared surfaces such as hallways or accessible air vents where contamination reached. For landlords, the goal is a unit that's safe and documented as decontaminated so it can go back on the market. Our work is limited to decontamination and removing contaminated materials. Any rebuilding afterward goes to your own contractor, and we give them a clear record of what was removed.
Discretion in Cities and Small Towns Alike: Our customers are grieving families, property managers trying to restore a rental, and people referred by law enforcement, victim-services advocates and funeral homes. Nearly all of them are making an emotional, time-pressured decision with no experience pricing this kind of service, and some companies take advantage of that with scare tactics or inflated invoices. We don't. You'll get a written scope and an honest read on what insurance typically covers. Privacy matters just as much. In a High Point cul-de-sac or a mountain community outside Asheville, a branded biohazard van in the driveway becomes the neighborhood's business. Our vehicles are unmarked, our technicians arrive in plain clothes, and protective gear goes on inside.
Every service below focuses on one thing: decontaminating your property and safely removing hazardous materials. We don't do construction or repairs. If rebuilding is needed afterward, your contractor takes it from there with our documentation. Most of these services are billed straight to your homeowners or renters insurance.
Once investigators release the scene, we remove blood, bodily fluids, tissue and fingerprint powder, and we take out contaminated porous materials. You get back a space that's verified clean and safe.
We remove decomposition fluids and the materials they've soaked into, decontaminate every affected surface, and get rid of the odor at its source.
We clean and decontaminate after serious accidents, injuries and traumatic events where blood or bodily fluids are present.
We take care of blood spills of any size safely, including blood that has soaked into carpet, padding, grout and upholstery.
We quietly decontaminate the space after a suicide so family members never have to see or clean the scene themselves.
We clear hoarded homes where biohazards are present, including animal waste, human waste, spoiled food and sharps, and we save valuables and documents along the way.
We find and remove the source of biohazard odors, then deodorize so the smell doesn't come back.
We clean up general biohazards, including human or animal waste, sewage-contaminated materials, and infectious-disease contamination.
We collect, package, transport and dispose of sharps and regulated medical waste in line with North Carolina rules.
No two scenes are the same, but the same situations come up again and again in North Carolina homes, rentals and businesses. Knowing what you're dealing with, and how urgent it is, helps you make a calm decision. Here's what we see most and what each one involves.
An unattended death is one that goes undiscovered for days or longer. As the body decomposes, fluids soak into flooring, subfloor materials and furnishings, and odor spreads through the home. Surface cleaning won't fix it. Contaminated porous materials have to be removed, and the space has to be decontaminated.
After a violent crime, a home or vehicle can be left with blood, bodily fluids, fingerprint powder and other residue. Blood often travels farther than it looks, into baseboards, under flooring, and onto surfaces that seem clean. Under OSHA standards, all of it is potentially infectious material.
After a suicide, the space often holds a concentrated biohazard: blood, tissue and sometimes firearm residue. It's also emotionally devastating. Family members should never feel they have to clean it themselves, and in most cases homeowners insurance covers the remediation.
Severe hoarding can bury a home in clutter mixed with animal waste, spoiled food, human waste, or needles. That creates real health risks for occupants, neighbors and anyone who enters. Cleanup means sorting, safely removing biohazards, and decontaminating surfaces underneath.
A bad fall, an accident at home or work, or a medical event can leave a lot of blood or bodily fluid behind. Even a small amount carries bloodborne pathogen risk, and household cleaners don't reliably reach what has soaked into carpet, grout or upholstery.
Odor from decomposition, waste or contamination doesn't go away when the visible mess does. It settles into porous materials and air pathways. Covering it with fragrance or ozone alone usually doesn't work unless the source has been removed first.
Used needles, home-care medical waste and contaminated supplies are often left behind after a death, an eviction or a hospice stay. They can't go in household trash. North Carolina regulates how medical waste is packaged, transported and disposed of.
You've already got enough to handle. Our process is built to take decisions off your plate, keep you informed, and make sure the insurance claim is set up correctly from the first phone call.
Immediately, by phone
Typically within hours of scene release
Same day the assessment is completed
Usually 1 to 3 days; hoarding may take longer
Final day of work
Money shouldn't be one more thing to worry about right now. Integrity works directly with homeowners and renters insurance carriers. In most cases, families pay $0 out of pocket, with the possible exception of a deductible. We build the claim with photographs, an itemized scope, and waste manifests so adjusters have what they need. We can't promise coverage, since every policy is different, but we'll tell you early what to expect and do the back-and-forth with your carrier so you don't have to.
In a Charlotte apartment complex or a small street outside Asheville, a branded biohazard truck tells the whole neighborhood something you may not want shared. Our vehicles are unmarked. Our technicians arrive in regular clothes and put on protective equipment inside the property. Equipment is loaded and unloaded as quietly as we can manage. Your family's privacy is part of the job, and we treat it as seriously as the cleanup.
We serve families and property owners in Asheville, Charlotte, Concord, Winston-Salem, Greensboro, High Point, Durham, Raleigh, Cary, Fayetteville, Greenville and Wilmington. That reach matters when you're managing a loved one's home from another city, or when you own rentals in several markets. One call gets you the same process, documentation and standards anywhere we work in North Carolina, and we know the medical-waste requirements that differ from county to county.
We aren't a restoration company that does crime scenes on the side, and we don't do construction or repairs. Decontamination and safe removal of contaminated materials is all we do, so you never get pushed into rebuilding work you didn't ask for. Our technicians follow OSHA bloodborne pathogen protocols, our disposal follows North Carolina's regulated medical-waste rules, and every job ends with documentation your insurer, landlord or contractor can rely on.
People calling us are usually hurting, under pressure, and have never priced this kind of service. Some companies take advantage of that with inflated invoices or exaggerated warnings. We go the other way. You get a written scope of work before we start, a plain explanation of what insurance typically covers, and an honest answer if something probably isn't covered. When there's an uninsured balance, such as a deductible or a hoarding cleanup, we offer financing.
After a death or a crime, there are a lot of phone calls to make. We take on as many as we can. We work with law enforcement and the medical examiner on when the scene can be released, with property managers and HOAs on access to shared buildings, and with funeral homes and victim-services advocates who refer families to us. You won't have to explain the situation over and over to people you've never met.
Delays make biohazard situations worse. Contamination spreads, odor settles deeper, and in North Carolina's warmer months decomposition moves faster. We start insurance coordination on the first call and schedule technicians as soon as the scene is released, so families and landlords aren't left waiting days for help. Wherever the property is in the state, we focus on getting it safe again quickly.
13 cities across North Carolina. Select your city for local contact details and to request service.
Most families never see a bill. In most cases, homeowners or renters insurance pays for the cleanup and we bill the carrier directly. It still helps to know what drives the cost, especially if a deductible or an uncovered portion applies.
How far blood or bodily fluids have spread has the biggest effect on cost. A contained spill on tile may take a few hours. Fluids that have soaked through carpet, padding and subfloor materials across several rooms take far more removal, disinfection and disposal. We measure the affected area during the assessment and put it in writing so you and your insurer can see exactly what's included.
For unattended deaths, the time that passed before discovery has a big effect on scope. Over days or weeks, especially in North Carolina's warmer months, fluids and odor move deeper into porous materials and sometimes into neighboring units. Longer delays usually mean more material to remove, more odor treatment, and more regulated waste. That's why we start as soon as the scene is released.
Hard, non-porous surfaces can often be disinfected where they are. Porous materials like carpet, padding, mattresses, upholstered furniture and some flooring usually have to be removed and disposed of as regulated waste. Each removed item adds labor and disposal cost. We list every item in the scope so your adjuster can see why it was removed. Any rebuilding afterward is handled separately by your contractor.
Regulated medical waste costs more to get rid of than household trash. It has to be packaged in approved containers, manifested, transported and delivered to permitted facilities under North Carolina and county rules. More containers mean higher disposal costs. Hoarding jobs also involve a lot of general debris, which adds hauling costs but is usually billed at a lower rate than biohazardous waste.
A condo on an upper floor in Charlotte, a shared-wall rental in Durham, and a rural home outside Asheville each need different planning. Shared buildings may need extra containment, HOA coordination and work hours that fit around neighbors. Remote properties may add travel time. These factors are usually modest, and we include them in your written scope before work starts.
If part of the cost isn't covered, such as your policy deductible or a hoarding cleanup with no sudden-loss trigger, we offer financing with manageable payments. We'll go over options before any work starts.
In most cases, yes. Most North Carolina homeowners and renters policies cover biohazard remediation after a sudden event like a death, a crime or a suicide, and we bill your carrier directly. That means most families pay $0 out of pocket, apart from a possible deductible. We can't guarantee coverage because every policy is different, but we review your situation on the first call, send the adjuster photos and an itemized scope, and handle the follow-up. If something isn't covered, we'll tell you up front and offer financing.
It depends on how far the contamination spread, how long it went undiscovered, and how much material has to be removed. A contained blood cleanup may cost $600 to $2,500. Crime scene and suicide cleanups usually fall between $2,500 and $10,000. Unattended death cleanups can run $4,000 to $20,000 or more. Before work starts, you'll get a written scope of work with a clear price. For any uninsured portion, including deductibles, we offer financing so you don't have to pay it all at once.
Most crime scene, suicide and blood cleanups are finished in one to three days. Unattended death cases can take longer if decomposition reached several rooms or the odor has spread. Hoarding cleanups vary the most and can take several days to a couple of weeks depending on the size of the home. We give you a realistic timeline after the assessment and keep you updated, and nobody has to be at the property while we work.
Usually, yes. In many North Carolina jurisdictions, law enforcement or the medical examiner has to release the scene before cleanup can begin. Starting early can interfere with an investigation. We coordinate directly with investigators on release timing so you don't have to keep calling. Waste disposal is regulated too. Federal OSHA standards, North Carolina health and environmental rules, and county medical-waste requirements all govern how biohazardous materials are packaged, transported and disposed of. We take care of that compliance and give you the paperwork.
We strongly recommend against it. Blood and bodily fluids can carry bloodborne pathogens such as hepatitis B, hepatitis C and HIV, and contamination usually goes deeper than anyone can see. Household cleaners don't reliably reach fluids that have soaked into carpet, padding or subfloor materials. Contaminated waste also can't legally go in household trash in North Carolina. Beyond the health risk, cleaning a loved one's scene can be deeply traumatic. Let trained technicians handle it, and in most cases insurance pays.
Call as soon as you can, even before the scene is released. We can start the insurance claim and coordinate with investigators right away. Waiting almost always makes cleanup bigger. Fluids soak deeper into materials, odors settle in, and in North Carolina's warmer months decomposition speeds up. For landlords, delay can also bring complaints from neighboring tenants and a longer vacancy. One call gets things moving, and you don't commit to anything until you've seen a written scope.
Not from us. Our vehicles are unmarked and our technicians arrive in regular clothes. Protective equipment goes on inside the property, and we load and unload as quietly as possible. In apartment buildings, we work with property managers to keep access and timing low-key. Privacy matters everywhere, from busy buildings in Charlotte and Raleigh to small communities near Asheville where people notice everything, and we treat it as part of the job.
No. Integrity Crime Scene Services only does decontamination and biohazard removal. We remove contaminated materials, disinfect, treat odors, and dispose of regulated waste properly. We don't do construction, repairs or renovation. If materials like flooring had to be removed, your own contractor handles replacement. We give them, and your insurer, a detailed record of exactly what we removed and why, which makes the next step simpler.
You don't have to work this out alone. Call us now. We'll explain what happens next, start your insurance claim, and get a discreet team out to you as soon as the scene is released.
Call (704) 703-7768 Now