Discreet, certified crime scene and biohazard cleanup across Minnesota — unmarked vehicles, compassionate technicians, and in most cases $0 out of pocket since we bill your insurance directly.
Biohazard cleanup isn't a deep clean. Blood and bodily fluids can carry bloodborne pathogens, and Minnesota rules treat that waste as regulated material. Most of the people who call us have never dealt with anything like this before. Here's what makes this work different in Minnesota, and what you should expect from whoever you hire.
Insurance Claims and Billing in Minnesota: Many Minnesota homeowners and renters policies cover biohazard remediation after a death, suicide, violent crime or traumatic injury. In most cases we bill the carrier directly, and the family pays nothing out of pocket beyond any applicable deductible. Approval depends on documentation. Adjusters want dated photos, a room-by-room scope of work, itemized removal of contaminated materials, and waste disposal records. When companies skip those steps, the result is denied or underpaid claims and surprise bills to families. We handle the paperwork, talk to your adjuster, and explain what your policy typically covers before any work begins. You won't get a scare-tactic estimate or pressure to sign immediately. We're clear about what's likely covered and what may not be, and we offer payment options for deductibles or any uninsured portion.
State, County and Federal Biohazard Regulations: Biohazard work here sits under several layers of rules. The federal floor is the OSHA bloodborne pathogen standard (29 CFR 1910.1030), which covers protective equipment, exposure controls and handling of contaminated materials. Minnesota health and environmental regulations add to it, and county-level rules on transporting, manifesting and disposing of regulated medical waste differ between jurisdictions, including between Hennepin County (Minneapolis) and Ramsey County (St. Paul). That's why contaminated carpet, bedding, furniture and other porous items can't go in a dumpster. They have to be packaged, tracked and taken to an approved disposal facility, and we keep that paperwork for your records and your insurer.
Coordination With Law Enforcement, Medical Examiners and Property Managers: Cleanup can't start until a scene is released. In Minneapolis and St. Paul that usually means confirming release with the investigating agency or the medical examiner's office, and we help families through that step instead of leaving them to figure it out. Property type matters as well. A single-family home is fairly simple. A rental unit means working with the landlord. A condo or multi-family building can mean shared walls, common ventilation and HOA notification. In every case our work is decontamination and removal of contaminated materials. Any rebuilding afterward is handled by your own contractor.
Discretion in Dense Buildings and Close-Knit Neighborhoods: Privacy matters to every family we serve. In a downtown Minneapolis apartment building, neighbors share elevators and hallways. On a quiet St. Paul block, everyone notices an unfamiliar truck. Our vehicles have no biohazard branding, our technicians arrive in plain clothes, and we put on protective gear inside, out of view. We talk only with the people you authorize. Families get to grieve without an audience, and property managers can get a unit back to rentable condition without alarming other tenants.
Everything we do is decontamination, meaning we safely remove and dispose of materials contaminated with blood, bodily fluids and other biohazards. We don't do construction or rebuilding. Each service below follows bloodborne pathogen protocols, uses careful documentation for insurance, and is handled quietly across Minneapolis and St. Paul.
After law enforcement releases a scene, we remove blood, bodily fluids, tissue and investigative residue such as fingerprint powder, and return the space to a safe, sanitary condition so the family doesn't have to see or touch any of it.
We decontaminate homes and units where someone passed away and wasn't found right away, removing affected materials, disinfecting surfaces and eliminating decomposition odors at the source.
We clean up after serious accidents, injuries and other traumatic events at home, at work or in vehicles, removing blood and bodily fluids safely and with care.
We restore the space quietly and compassionately so family members never have to face the scene themselves, and we handle the insurance paperwork for you.
We remove and disinfect blood from floors, furniture, mattresses, vehicles and other surfaces, whether the spill is small or large.
We remediate general biohazard situations, including human or animal waste, bodily fluids and other infectious materials, in residential and commercial spaces.
We clear hoarded homes and units where biohazards are present, sorting carefully so valuables, documents and keepsakes are kept.
We get rid of odors caused by decomposition, bodily fluids and biohazards by removing the source and decontaminating the affected space instead of masking it.
We collect, package, transport and dispose of sharps and regulated medical waste found in homes, rentals and businesses.
No two scenes are the same, but most calls we get fall into a few categories. Knowing what you're dealing with, and how urgent it is, can help you protect your family, your tenants and your insurance claim. These are the situations we see most often in Minneapolis and St. Paul.
An unattended death is one where a person dies alone and isn't found for days or weeks. As decomposition progresses, bodily fluids can soak into flooring, subflooring and furniture, and strong odors and insects can follow. The contamination usually reaches much further than what's visible.
These scenes often involve blood spread across several surfaces, along with tissue and other bodily fluids. Some contamination may be easy to miss, such as spatter on ceilings, inside vents or behind furniture. Families shouldn't ever have to see or clean these areas themselves.
A serious fall, an accident, a self-inflicted injury or a medical event can leave significant blood behind even when nobody died. Blood can carry bloodborne pathogens such as hepatitis B, hepatitis C and HIV, so even a contained spill needs proper handling.
Severe hoarding can hide rotting food, animal waste, human waste, used sharps and pest activity under layers of belongings. Getting rid of the clutter is only part of the job. Biological contamination has to be found and handled safely.
Decomposition and biohazard odors come from organic compounds absorbed into porous materials. Masking sprays and household cleaners don't remove the source, so the smell keeps coming back, especially when the home warms up or the air is humid.
Used needles, soiled dressings, blood-contaminated supplies and other medical waste can pile up after home healthcare, a long illness or drug use. These items are a puncture and infection risk, and they can't go out with regular household trash.
Not every call is a major scene. A nosebleed on a mattress, a bodily fluid spill in a vehicle, or a small injury on a couch is still potentially infectious, and it still needs proper disinfection and disposal.
You probably have a lot on your plate right now. Our process is built so you make as few decisions as possible and always know what's next, what's being done, and how it's being paid for.
Day one, usually within minutes of reaching us
As soon as the scene is released, scheduled around your needs
Usually begins the same day as the assessment
Typically one to three days for most residential scenes; larger losses can take longer
At the end of the job
Money shouldn't be one more thing to worry about after a death or traumatic event. Homeowners and renters policies in most cases cover biohazard remediation, so we work with your carrier and bill them directly. We'll go over your policy with you, explain what's typically covered, and be clear about any deductible before you sign anything. If there's an uninsured portion, we offer payment options. We won't promise a coverage amount we can't control. What we can do is document the loss well enough to give your claim the best chance of approval.
Our vehicles carry no biohazard logos or company graphics, and our technicians arrive in plain clothes. Protective equipment goes on inside, away from neighbors. That matters in a downtown Minneapolis apartment building with shared elevators and in a quiet St. Paul neighborhood where people notice everything. We talk only with the people you authorize, and we never discuss a job publicly. Your family should be able to grieve without an audience, and a property manager shouldn't have to field questions from worried tenants.
We help with the parts most families have never dealt with before. That includes confirming scene release with law enforcement or the medical examiner, working out access with landlords and HOAs, and following the regulated waste rules that apply in Hennepin and Ramsey counties. We serve Minneapolis and St. Paul specifically, so we understand the mix of high-rise apartments, older single-family homes, duplexes and condo buildings, and how each one affects coordination, access and scheduling.
We're not a restoration company that does biohazard jobs on the side, and we don't try to sell you construction or repairs. Our work is decontamination: removing and disposing of contaminated materials and leaving the space safe. Because that's all we do, our team stays focused on bloodborne pathogen protocols, careful contamination mapping and proper waste handling. If anything needs to be rebuilt afterward, your own contractor or your insurer's vendor handles it. We'll give you the documentation they need.
People who need this service are often grieving, rushed and unsure what's normal, and some companies take advantage of that with inflated quotes and pressure. We don't do that. Before work begins, you get a written scope that shows what's contaminated, what will be removed, what will be disinfected and why. If something's outside the scope, we'll tell you plainly. You'll never be pushed to sign on the spot or frightened into extra work you don't need.
Claims get denied or underpaid when the documentation is thin. We photograph the scene before, during and after the work, itemize every contaminated material we remove, and keep the regulated waste manifests from disposal. Your adjuster gets what they need in a clear format, and you get a full record for your files or for an estate. Property managers also get the records they need for owners, tenants and any future questions about the unit.
Many of our calls come from family members who just lost someone, sometimes in terrible circumstances. We also get referrals from victim-services advocates and funeral homes who trust us to treat people with respect. We speak plainly and patiently, never judge, and we set aside personal items, photos and documents whenever they can be safely saved. Our job is to take the hardest part off your hands so you can focus on your family.
2 cities across Minnesota. Select your city for local contact details and to request service.
The short answer is that in most cases, homeowners or renters insurance covers it and we bill the carrier directly, so most of our customers pay $0 out of pocket. Here's what affects the total cost if you're uninsured or just want to understand the numbers.
How far blood or bodily fluids have spread matters more than anything else. A spill on tile is very different from fluids that have soaked through carpet, pad and into subflooring. With unattended deaths, the time before discovery makes a big difference. A Minnesota winter delay can push contamination much deeper. We map hidden contamination during the assessment so the scope is accurate from the start, not padded later.
Mattresses, upholstered furniture, carpet and other porous items usually can't be disinfected once they're saturated, so they have to be removed and disposed of as regulated waste. The more of these items involved, the higher the cost. We list every item in the written scope so you and your adjuster can see exactly what's being removed and why. We only remove contaminated materials, and any rebuilding is handled separately.
Biohazardous waste has to be packaged, manifested and taken to approved facilities under state and county rules, which differ between jurisdictions like Hennepin and Ramsey counties. Disposal costs grow with the volume of waste. Larger scenes and hoarding cleanups with significant biohazard material generate more containers and higher disposal fees. Every manifest goes into your insurance documentation.
Decomposition odor from a delayed discovery often needs more than surface cleaning. Source removal and professional deodorization take time and specialized equipment. In multi-family buildings where odor has reached hallways or adjoining units, the scope can grow. We treat odor at its source and check results so you don't end up paying twice for a smell that comes back.
A ground-floor room in a single-family home is easier to access than a fourth-floor condo with shared elevators, HOA rules and restricted hours. Coordinating with property managers, protecting common areas and carrying out materials discreetly can all affect labor time. We plan around these details in advance so there aren't surprise charges.
Your insurer usually pays most or all of the cost, but a deductible or uncovered portion may still apply. We offer payment options for those amounts, and we'll explain them clearly before any work begins.
In most cases, yes. Many Minnesota homeowners and renters policies cover biohazard remediation after a death, suicide, violent crime or traumatic injury. We bill your insurance company directly, so most of our customers pay $0 out of pocket beyond any applicable deductible. Coverage depends on your specific policy, so we review it with you and talk to your adjuster before work starts. We never promise a guaranteed amount. Our job is to document the loss thoroughly with photos, an itemized scope and disposal records, which gives your claim the best chance of approval. If anything isn't covered, we offer payment options.
It depends on how far the contamination spread, how many porous materials have to be removed, how much waste has to be disposed of, and whether odor treatment is needed. As a rough guide, a small blood cleanup might run $800 to $2,500, a suicide or trauma scene $2,500 to $8,000, and an unattended death with delayed discovery $5,000 to $25,000 or more. We give you a written scope before anything starts, so there won't be surprise charges. We also check your insurance first, because coverage often applies.
Most residential scenes take one to three days from start to finish. A small blood cleanup can sometimes be done in a few hours. A delayed-discovery unattended death or a large hoarding cleanup can take longer because of how much material has to be removed and how much odor treatment is needed. Timing also depends on when the scene is released and, in condos or apartments, on building access rules. We'll give you a realistic timeline after the assessment and keep you updated throughout.
Yes. Cleanup can't begin until law enforcement or the medical examiner has released the scene. In Minneapolis and St. Paul, that release usually comes once the investigation or death examination on site is finished. If you're not sure whether a scene has been released, we can help you confirm it. Beyond scene release, biohazard waste in Minnesota has to be handled under OSHA bloodborne pathogen standards, state health and environmental rules, and county-level medical waste regulations, which is why contaminated materials can't simply go in the trash.
We strongly advise against it. Blood and bodily fluids can carry pathogens like hepatitis B, hepatitis C and HIV, and contamination often goes deeper than you can see, into carpet pads, subflooring and furniture. Household cleaners don't reliably disinfect these materials, and regulated waste can't legally go into household trash. Cleaning it yourself can also hurt an insurance claim if the loss isn't documented first. And beyond safety, no one should have to clean up after a loved one's death. Let us handle it.
As soon as the scene is released. Contamination and odor get worse with time, especially with an unattended death. Fluids keep soaking into porous materials, and odor can spread into adjoining rooms or units in multi-family buildings. Calling early also lets us start insurance documentation right away. If you're a landlord or property manager, acting quickly reduces tenant complaints and gets the unit back to rentable condition sooner. Even if you're not ready to make decisions yet, call. We'll explain your options with no pressure.
Not from us. Our vehicles are unmarked, our technicians arrive in plain clothes, and we put on protective equipment inside the property. We remove materials as quietly as possible and only talk with the people you authorize. In apartment and condo buildings, we work with the property manager to keep common-area disruption low. Whether you're in a busy Minneapolis building or on a quiet St. Paul street, our goal is for the cleanup to go unnoticed.
No. We're a biohazard decontamination company only. We remove and dispose of contaminated materials, disinfect, treat odor, and verify that the space is safe. If flooring or other materials have to be replaced afterward, that's done by your own contractor or a vendor arranged through your insurer. We give you detailed documentation of everything we removed so the next step goes smoothly and your claim reflects the full scope of the loss.
You don't have to handle this alone or figure out insurance by yourself. Call us, and we'll take care of the cleanup, the paperwork and the coordination quietly and with compassion.
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