Discreet, certified crime scene and biohazard cleanup across Louisiana — unmarked vehicles, compassionate technicians, and in most cases $0 out of pocket since we bill your insurance directly.
Cleaning up after a traumatic event isn't ordinary cleaning. In Louisiana, the work falls under federal worker-safety law, state health and environmental rules, and parish-level waste requirements, and insurance carriers want proof of each step. Here's why professional help matters in New Orleans, and how the process actually works here.
How Insurance Claims and Billing Work in Louisiana: Most homeowners and renters policies written in Louisiana cover sudden, accidental biohazard contamination, including crime scenes, suicides, and unattended deaths. Coverage usually falls under dwelling or personal property provisions. The problem is that most families have never filed this kind of claim. They don't know what to say to an adjuster, and some companies take advantage of that. We contact your carrier, confirm coverage, and send a line-item scope with photo documentation before the work starts. After that, we bill the insurer directly. In most cases the customer pays $0 out of pocket. If there's a deductible or a part of the job the policy won't cover, we tell you the number upfront and offer financing. You won't get a surprise invoice weeks later. For landlords, we can also document the work for the property owner's commercial or landlord policy.
Louisiana Biohazard and Medical Waste Regulations: Anyone cleaning blood or other potentially infectious materials has to follow the federal OSHA Bloodborne Pathogen Standard (29 CFR 1910.1030). That standard covers protective equipment, training, exposure control, and how contaminated items are handled. Louisiana adds its own state health and environmental rules on top of OSHA. On top of that, there are local requirements for how regulated medical waste is packaged, transported, manifested, and disposed of. Bloody carpet, mattresses, and saturated drywall can't go in a curbside bin or a dumpster in Orleans Parish. They have to be bagged in approved containers, tracked with paperwork, and taken to a permitted facility. Improper disposal can expose a property owner to liability. We handle the entire chain and give you the documentation, so you have proof the waste was handled lawfully.
Coordinating With NOPD, the Coroner, and Property Managers: In New Orleans, cleanup can't start until the scene is officially released. Depending on the circumstances, the New Orleans Police Department or the Orleans Parish Coroner's Office may need to finish its work first. We coordinate with investigators so the timing is right and nothing gets disturbed early. Property type also changes the plan. Single-family homes, rental doubles, and multi-family or condo buildings each come with different considerations. In a shared building, contamination or odor may have reached a common wall or a shared ventilation system, and the landlord, building manager, or HOA has to be kept informed. We talk with them directly, with your permission, so you don't have to relay technical details during an already painful time. Our role is always decontamination and biohazard removal. Any rebuilding afterward is handled by a separate contractor of your choosing.
Discretion and Fast Response Across the City: In New Orleans, neighbors live close and news travels fast. A marked biohazard truck parked outside a shotgun house tells the whole block that something happened. That's why every Integrity vehicle is unmarked and our technicians arrive in plain clothes. They suit up inside, out of view. Speed matters as much as privacy. In undiscovered or delayed cases, Louisiana's heat and humidity can accelerate decomposition, and every hour makes the cleanup more extensive. Because we serve only New Orleans, we aren't dispatching crews from hours away. We can usually respond quickly once the scene is released, then work steadily until the area is safe and properly documented.
Every service we offer comes down to one goal: making a contaminated space safe again, quietly and with full documentation. We don't do construction, repairs, or remodeling. We decontaminate, remove what can't be saved, and dispose of it lawfully. Here's what each service involves in New Orleans.
We restore homes, vehicles, and businesses to a safe, sanitary condition after violent crimes. That includes removing blood, tissue, and fingerprint residue, and taking out any contaminated porous materials that can't be saved.
When someone passes away and isn't found right away, we remove decomposition fluids, contaminated materials, and odor sources. Then we decontaminate the space so it's safe for family, tenants, or neighbors.
We clean up after accidents, serious injuries, and other traumatic events that leave blood or bodily fluids behind, whether it's in a home, a vehicle, or a workplace.
We provide compassionate, private cleanup after a suicide so family members never have to clean the scene themselves. We also handle the insurance process for you.
We remove blood and bodily fluids from any surface, including carpet, tile, upholstery, vehicle interiors, and commercial floors. Small or large, every job gets proper biohazard handling.
We clear homes where hoarding has created unsanitary conditions. That means removing waste, contaminated debris, pests' leftovers, and sharps, then sanitizing so the space can be lived in or rented again.
We eliminate persistent odors left by decomposition, biological contamination, or hoarding by removing the source and neutralizing the odor at the molecular level. We don't just cover it up.
We collect, package, transport, and dispose of regulated medical waste, including sharps, soiled materials, and biohazardous debris, in line with OSHA and Louisiana requirements.
Every scene is different, but most calls fall into a few recognizable situations. Knowing what you're dealing with, and why it shouldn't wait, helps you make a clear decision during a confusing time. Here's what we see most often across New Orleans and how we address each one.
An unattended death happens when someone passes away alone and isn't found for days or weeks. Decomposition releases bodily fluids, gases, and strong odors. These soak into flooring, furniture, and subfloor materials and can spread into neighboring spaces through gaps and air movement.
After a shooting, stabbing, or assault, blood and tissue can spread across walls, floors, ceilings, and furnishings. Even small spatters can carry bloodborne pathogens such as hepatitis B, hepatitis C, and HIV. The spread is often much wider than it looks.
A suicide often leaves blood and other biological material in a home or vehicle. Families are left to cope with an overwhelming loss and a contaminated space at once. This work calls for both technical skill and real compassion.
Severe hoarding can bury a home under clutter, spoiled food, animal waste, insect or rodent activity, and sometimes human waste or used needles. At that point it's a health hazard, not just a mess, and ordinary cleaners shouldn't handle it.
Not every bloodborne hazard comes from a crime. Serious injuries, medical emergencies, and accidents at home or work can leave blood and fluids that carry infectious risk and seep deeper into porous materials than they appear to.
Even after visible contamination is gone, odor can stay in the air, fabrics, and porous surfaces. Persistent odor usually means biological material remains somewhere, or that molecules have bonded to materials in the space.
Used needles, syringes, soiled dressings, and other medical waste may turn up in homes, rentals, yards, or common areas. These items carry needlestick and infection risk and must be disposed of under regulated-waste rules.
When you call, you'll know exactly what happens next. We handle the details, from talking to your insurer to final verification, so you can focus on your family or your property.
Immediately, when you first reach us
Usually the same day the scene is released
Often handled during or right after the assessment
A few hours to several days, depending on scope
At the end of the job
The last thing you need right now is a large bill. Most homeowners and renters policies cover biohazard cleanup after a sudden, traumatic event, but few people know how to file that kind of claim. We contact your carrier, submit an itemized scope with photo documentation, and bill the insurer directly. In most cases, our customers pay nothing out of pocket. We can't guarantee what any policy covers. What we can promise is that you'll know your exact responsibility, such as a deductible, before any work starts.
Privacy matters, and it matters even more on a New Orleans block where everyone knows everyone. Our vehicles carry no logos or biohazard markings. Our technicians arrive in plain clothes and put on protective gear inside, out of sight. We don't talk about your situation with neighbors, and we keep the work as quiet as we can. Whether it's a Garden District home or a Mid-City rental, the only people who'll know why we were there are the people you choose to tell.
We serve New Orleans and only New Orleans. That focus means we know how scene releases work with NOPD and the Orleans Parish Coroner's Office. We know the building types, from shotgun doubles to downtown condos, and how property managers and HOAs here expect to be kept informed. A national call center can't offer that. You also don't have to wait for a crew driving in from another region while Louisiana's heat makes the situation worse by the hour.
Biohazard cleanup has to meet OSHA's Bloodborne Pathogen Standard (29 CFR 1910.1030), Louisiana's state health and environmental rules, and local medical-waste requirements. We follow protocols for protective equipment, containment, decontamination, and waste handling. All regulated waste is packaged, manifested, and taken to permitted facilities, and you get the paperwork. That protects your family's health. It also protects you, as a property owner, from liability for improper disposal.
People hiring this kind of service are usually making an emotional decision under time pressure, and some companies take advantage of that. We don't. You'll get a clear written scope that explains what's contaminated, what has to be removed, and why. We won't pad the job, invent hazards, or pressure you into deciding on the spot. If something can be cleaned instead of thrown out, we'll tell you. Honest documentation also makes your insurance claim more likely to go smoothly.
Biohazard remediation is all we do. We're not a restoration company looking for a remodel, and we don't do construction or repairs. Our job is to decontaminate the space, remove materials that can't be saved, eliminate odor, and verify that the area is safe. When contaminated materials have to come out, we document it clearly so you or your insurer can hire whichever contractor you prefer for rebuilding. You get specialists focused entirely on making the space safe.
Our customers include grieving families, landlords who need a unit made safe and rentable again, and people referred by law enforcement, victim-services advocates, or funeral homes. We adjust our approach to each one. Families get patience, gentle communication, and care with personal belongings. Property managers get efficient scheduling, coordination with tenants and HOAs, and the documentation needed to put a unit back in service. In both cases, we treat you with respect.
1 city across Louisiana. Select your city for local contact details and to request service.
For most of our customers, the cost that matters is $0. In most cases, homeowners or renters insurance covers this work, and we bill the carrier directly. Still, it helps to understand what drives the price, so here's an honest breakdown.
How far biological material has spread affects cost more than anything else. A contained blood spill on tile takes far less time than fluids that have soaked through carpet, padding, and subflooring across several rooms. Because blood and decomposition fluids often travel farther than they look, we measure the true affected area during the assessment. Larger contamination zones need more labor, more protective equipment, and more regulated waste disposal.
In unattended death cases, the number of days before discovery matters a great deal. Louisiana's heat and humidity speed up decomposition, so more materials are affected and odor goes deeper. A scene found within a day or two may need only targeted cleanup. One discovered after a week or more often requires removing flooring and furnishings plus extended odor treatment, which raises the overall scope.
Hard, non-porous surfaces like sealed tile, metal, and glass can usually be decontaminated in place. Porous materials such as carpet, mattresses, upholstery, and unsealed wood often can't be saved once saturated, so they have to be removed and disposed of as regulated waste. The mix of materials in the affected area has a direct effect on labor and disposal costs.
A ground-floor single-family home is simpler than a third-floor condo with limited elevator access, or a double where contamination reached the shared wall. Multi-unit buildings may need extra containment, coordination with management or an HOA, and attention to shared ventilation. Each of these adds time to the job, but none of it involves structural repair.
Regulated medical waste has to be packaged in approved containers, manifested, and taken to a permitted facility, and disposal is billed by volume. A blood cleanup might produce a few biohazard boxes. A severe hoarding job with biohazards or a long-undiscovered death can produce many times that, which affects the final cost.
If your policy has a deductible, excludes part of the work, or you don't have insurance, we offer financing for the uninsured portion so you can spread payments out. We'll give you the exact amount before work begins, so there are no surprises.
In most cases, yes. Homeowners and renters policies in Louisiana usually cover cleanup after a sudden, traumatic event like a crime, suicide, or unattended death. We bill your insurance company directly, so most of our customers pay $0 out of pocket. Coverage depends on your specific policy, so we can't guarantee an amount. We'll call your carrier, confirm what's covered, and tell you upfront about any deductible or excluded portion before work starts. If there's a balance, we offer financing. Landlords can often file under their landlord or commercial property policy.
It depends on how far contamination has spread, what materials are affected, and how much regulated waste has to be disposed of. As a rough guide, a small blood cleanup in New Orleans might run $800 to $2,500. A typical crime scene or suicide cleanup often falls between $2,500 and $8,000. Unattended death cases, especially ones discovered after several days, can range from $5,000 to $20,000. You'll get a written scope and price before we begin, and financing is available for any portion you're responsible for.
Because we serve only New Orleans, we can usually respond quickly once NOPD or the coroner has released the scene, often the same day. The cleanup itself can take anywhere from a few hours for a contained blood spill to several days for an unattended death or a severe hoarding situation. Louisiana's heat and humidity make delays costly, since contamination and odor get worse over time. We'll give you a realistic timeline after the assessment and keep you updated throughout.
Yes, if law enforcement or the Orleans Parish Coroner's Office is involved. A scene has to be officially released before anyone cleans it, because disturbing it early could interfere with an investigation. Once it's released, responsibility for cleanup passes to the property owner. Neither the police nor the coroner cleans it. We can help you confirm the release status and schedule accordingly. For situations without an investigation, like a hoarding cleanout or a medical-related blood spill, we can usually start right away.
We strongly advise against it. Blood and bodily fluids can carry bloodborne pathogens such as hepatitis B, hepatitis C, and HIV. Professional work follows OSHA's Bloodborne Pathogen Standard (29 CFR 1910.1030) for protective equipment and decontamination. Contaminated materials also count as regulated waste in Louisiana. They can't go in household trash or a dumpster, and they have to be transported and disposed of with proper documentation. Beyond the health and legal risks, cleaning a scene involving someone you love can be deeply traumatic. Insurance usually covers professional cleanup anyway.
Not from us. Every Integrity vehicle is unmarked, with no company logos or biohazard symbols. Our technicians arrive in plain clothes and put on protective gear inside the property. We keep conversations private and the work as quiet as possible. In shared buildings, we only talk with the landlord, property manager, or HOA with your permission, and we share only what's needed to deal with shared walls or ventilation. New Orleans neighborhoods are close-knit, and we take that seriously.
No. We're decontamination specialists, not contractors. Our work includes cleaning and disinfecting affected surfaces, removing contaminated materials that can't be saved, eliminating odor, disposing of regulated waste, and verifying the space is safe with testing. If flooring, drywall, or other materials have to be removed, we document exactly what came out and why. You or your insurer can then hire a separate contractor of your choosing for any rebuilding. That keeps our focus on making the space safe.
Regular welfare checks and clear lease policies make a big difference. Many unattended deaths in New Orleans rentals are found days later, usually after neighbors report an odor. Building a routine for checking on elderly or isolated tenants, acting on unusual odor or mail buildup right away, and doing periodic unit inspections can catch hoarding conditions early. When something does happen, call a professional right away instead of having maintenance staff handle it. Fast action limits how far contamination spreads, shortens downtime, and protects neighboring tenants.
You don't have to handle this alone, or figure out the insurance by yourself. One call, and we'll take care of the scene, the paperwork, and the billing.
Call (504) 447-9069 Now